Privacy Policy for Catchyfits
Last updated: 01.12.2024
Welcome to Catchyfits. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how Catchyfits collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from catchyfits.eu, or otherwise communicate with us. For the purposes of this Privacy Policy, we refer to you as the user of our services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy. Our practices are compliant with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
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Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to Shopify , the software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Catchyfits , Grafingerstr 76 81671 Munich .
- Country refers to: Bayern, Germany
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Collapsible content
What Personal Information We Collect
The types of personal information we collect from you are determined by how you interact with our site and utilize our services. When we refer to "personal information," we mean any information that can identify, relate to, describe, or be associated with you. We are committed to safeguarding your privacy and want to be transparent about the data we gather and how it is used. The following sections provide detailed descriptions of the categories and specific types of personal information we collect.
Types of Data Collected
Personal Data
As you engage with our services, we may request that you provide us with certain personally identifiable information. This information is collected to enable us to contact or identify you, and to enhance your experience with our services. The types of personally identifiable information we may collect include, but are not limited to, the following:
Email Address: This allows us to communicate with you, send updates, and provide support.
First Name and Last Name: Your name helps us personalize our interactions and communications.
Phone Number: This information is used for direct communication, support, and notifications.
Address, including State, Province, ZIP/Postal Code, and City: This allows us to provide location-based services and ensure accurate billing and shipping information.
Usage Data: This includes information on how you access and use our services, which helps us improve our offerings and provide a better user experience.
We collect this information through various means, including when you fill out forms on our site, subscribe to our services, or interact with our customer support. By understanding the personal information we gather, you can be assured of the measures we take to protect your data and maintain your trust.
Other Information collected
We collect other various types of information directly from you and through your interactions with our services to enhance your experience and provide you with the best possible service. Below is a detailed overview of the information we collect:
Information We Collect Directly from You
When you use our services, you may provide us with the following information:
Basic Contact Details: This includes your name, address, phone number, and email address.
Order Information: This includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: This includes your username, password, and security questions.
Shopping Information: This includes the items you view, place in your cart, or add to your wishlist.
Customer Support Information: This includes any information you choose to include in communications with us, such as messages sent through our services.
Certain features of our services may require you to provide this information. While you may choose not to provide certain details, doing so may limit your ability to use or access some features.
Usage Data
We automatically collect usage data when you interact with our services. This data includes:
Device Information: Such as your device's Internet Protocol (IP) address, browser type and version, pages visited, time and date of visit, time spent on those pages, and unique device identifiers.
Mobile Device Information: If you access our service through a mobile device, we may collect details such as your mobile device type, unique device ID, IP address, operating system, mobile Internet browser type, and other diagnostic data.
Browser Information: Information that your browser sends whenever you visit our service or access it through a mobile device.
Information from Third-Party Social Media Services
We allow you to create an account and log in using third-party social media services, such as:
If you register through or grant us access to a third-party social media service, we may collect personal data already associated with your account, such as your name, email address, activities, and contact list. You may also choose to share additional information with us through these accounts, which will be used, shared, and stored in accordance with this privacy policy.
Information We Collect through Cookies
We automatically collect certain information about your interactions with our services using cookies, pixels, and similar technologies. This "Usage Data" includes:
Device Information: Information about how you access and use our site and services.
Browser Information: Details about your browser and network connection.
IP Address: Your IP address and other related information.
Information We Obtain from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
Site and Services Support: Companies like Shopify that support our site and services.
Payment Processors: Entities that collect payment information (e.g., bank account, credit or debit card information, billing address) to process payments and fulfill orders.
When you visit our site, open or click on emails from us, or interact with our services or advertisements, we or third parties we work with may collect certain information using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this privacy policy. While we strive to ensure the accuracy of information provided to us by third parties, we are not responsible for their policies or practices. For more details, refer to the section below on third-party websites and links.
Third-Party Websites and Links
We may provide links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
How We Use Your Personal Information
We use your personal data for a variety of purposes to ensure we can provide you with the best possible service and experience. Here’s how we use the information we collect:
Providing and Maintaining Our Service
We use your personal data to provide and maintain our services, including monitoring and analyzing usage to improve our service performance and ensure its reliability.
Managing Your Account
Your personal data is essential for managing your registration as a user. It grants you access to various features and functionalities available to registered users.
Fulfilling Contracts
We use your personal data to develop, comply with, and undertake purchase contracts for products or services you have purchased. This includes processing your orders, payments, and any other contractual obligations.
Communication
We may contact you via email, phone, SMS, or other electronic means (such as push notifications) to update you about our services, including security updates, or to provide information related to your account and transactions.
Marketing and Information
We use your personal data to send you news, special offers, and general information about our products, services, and events that are similar to what you have already purchased or inquired about, unless you opt-out of such communications.
Managing Requests
We use your personal data to respond to and manage your requests, inquiries, and feedback.
Business Transfers
In the event of a merger, acquisition, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, your personal data may be among the assets transferred.
Other Purposes
We may use your personal data for additional purposes such as data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and improving our services, products, marketing, and overall user experience.
Providing Products and Services
We use your personal information to fulfill our contractual obligations, including processing payments, fulfilling orders, sending notifications about your account and transactions, managing your account, arranging shipping, handling returns and exchanges, and enabling you to post reviews.
Marketing and Advertising
We use your personal information for marketing and promotional activities. This includes sending marketing communications via email, text message, or postal mail, and showing you advertisements for our products or services. We also use this information to personalize and enhance your experience on our site and other platforms.
Security and Fraud Prevention
We use your personal information to detect, investigate, and address potential fraud, illegal activities, or malicious actions. We recommend keeping your account credentials confidential and contacting us immediately if you suspect your account has been compromised.
Communicating with You
We use your personal information to provide customer support and enhance our services. This helps us respond to your inquiries effectively, maintain our business relationship, and ensure you have a positive experience with our services.
Your privacy and security are important to us, and we are committed to using your personal data responsibly and transparently. If you have any questions or concerns about how we use your personal data, please do not hesitate to contact us.
Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. For more information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
We may disclose your personal information to third parties under certain circumstances, as outlined in this Privacy Policy. Such disclosures may occur for legitimate business purposes, including:
Service Providers
We may share your personal information with third-party vendors who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, and shipping/fulfillment. These service providers will use your information only to perform the specific services they are contracted to provide.
Business and Marketing Partners
We may share your personal information with business and marketing partners, such as Shopify, to help provide services and advertise to you. These partners will use your data in accordance with their own privacy policies.
Your Consent or Request
If you direct, request, or consent to the disclosure of your information to third parties, such as when you choose to have products shipped to you, use social media login integrations, or interact with social media widgets, we may share your data accordingly.
Legal and Business Transactions
We may disclose your personal data in connection with a business transaction (e.g., a merger, sale, or bankruptcy). We may also share your data when required to comply with legal obligations, such as responding to subpoenas or search warrants, enforcing terms of service, or protecting the rights of our company and users.
Additional Disclosure Scenarios
We may share your personal data in the following cases:
- With Service Providers: We may share your information with third-party service providers to monitor, analyze, and improve our services and to communicate with you.
- For Business Transfers: In the event of a business transaction, such as a merger, asset sale, or acquisition, we may share or transfer your personal information to the involved parties.
- With Affiliates: We may share your personal information with our affiliates, ensuring they comply with our Privacy Policy. This includes our parent company, subsidiaries, and joint ventures.
- With Other Users: If you share personal information in public areas of the service or interact with other users, this information may be visible to others. If you connect through a third-party social media service, your contacts on that platform may see your profile information and activity.
We are committed to ensuring that your personal data is handled securely and in accordance with this Privacy Policy. If you have any concerns about how we disclose your personal information, please reach out to us.
Security and Retention of Your Information
We take steps to protect your personal information, but it's important to understand that no security measures are completely foolproof, and we cannot guarantee "perfect security." Any information you send to us may not be secure during transit, so we advise against using unsecured channels to communicate sensitive or confidential data.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as maintaining your account, providing services, complying with legal obligations, resolving disputes, or enforcing contracts. Usage Data is typically kept for a shorter period, unless it is used to enhance security, improve functionality, or if required by law to be retained for a longer duration. We are committed to using your data responsibly and retaining it only for as long as needed for legal and operational purposes.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale, Sharing, or Targeted AdvertisingYou have the right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered "targeted advertising," as defined by applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of your information for the device and browser you use to visit the Site, depending on your location.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call on:
If you have any questions about this Privacy Policy, You can contact us:
By email: catchyfits@web.de
By visiting this page on our website: catchyfits.euBy phone number: +4917655295934 contact us at Catchyfits, Grafinger Straße 76, 81671 München, Germany.